VACANCY AT ZAIN --CT1967 - Fraud Operator

Goal of the Job:

To monitor telecommunications services and electronic interaction for any misuse as defined by the GSMA initiative. Where any misuse is identified, the role will require the providing of support to the fraud unit using the NRTRDE solution within the 4 hour deadline from when roaming call was completed, thus requiring 24/7 continuous and dedicated monitoring.

Requirements for the Candidate:

1 Qualification

A university degree in Accounting / Finance/social science and any other related degree
2 Experience

Minimum of 4yrs Telco experience.
A good knowledge of Accounting procedures are desirable
Good knowledge of IT, Finance and other business related issues
System knowledge
Working knowledge of GSM/Telecom industry
Trend analysis and interpretation of roaming data
Operations knowledge of GSM Company.
Knowledge of fraud behavior and detection methodologies.
Understanding of the Fraud Detection processes for GSM operations
Understanding of the Nigerian regulations related to fraud
Understand industry trends, fraud type trends, driver trends, operational impact on fraud losses, case autopsies and recommendations
Knowledge of internal incident handling plus knowledge of disciplinary, grievance procedures
Click here for details and application

Deadline: 10 October 2008

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