Job at Maersk Logistics (Nigeria) for Customer Service Executive

Maersk Logistics is a recently established freight forwarding operation in Nigeria and as such is in the high growth phase of its operation. As a result of this Maersk Logistics is looking for a qualified and experienced Customer Service Executive to ensure the smooth process of receiving clients details/ cargo and delivery of same as well as ensure maximum satisfaction on the part of the customer.
The Position: Customer Service Executive –Maersk Logistics.
Our Vision & Mission requires that our organization is focused towards our Clients and the Products we deliver to them.
The Customer Service Executive will be responsible for attending to and executing all customers queries promptly, supervising and ensuring accuracy of the documentation process thereby delivering the best customer proposition to our customers.
Objectives/ Accountabilities:
Reporting to the Customer Service Manager- Maersk Logistics, the Customer Service Executive will be overall responsible for• Attending to and executing all customers queries promptly• Co-ordinating with internal departments/ desks within the Container Business (viz. refund and documentation) to ensure customers processes are attended to on time; Operations desks to coordinate product delivery• Liaising with team members to ensure smooth running of all sections• Making necessary improvements in required solution areas• Maintaining and growing all existing accounts• Generating more business from existing customers through regular communication and market updates• Maintaining a good working environment
Other Areas of Responsibility:• Supervising and ensuring accuracy of documentation processes e.g. invoices, payments, job files, deliveries and duty calculations before sending out to clients• Supervising and ensuring accuracy of all documentation details sent to client (e.g. berthing details, rotation number and expected time of arrivals (ETAs)• Operations Coordination:- Obtaining details pertaining to container location and duty remittance from operations- Ensuring adherence to seven (7) days delivery target for clients’ containers• Sales: Liaise with sales to propose business leads• Finance: Ensure that job costing files are properly closed and correspond with Improved Reliability Information System (IRIS)JOB PROFILE/ REQUIREMENTS
• Acceptable level of Selling Skills• Operational understanding of logistics activities pertaining to Customs House Brokerage(CHB) and Drayage business• Capable of working proactively and independently• Result and goal oriented• Good interpersonal and communication skills• General shipping/ logistics knowledge is key!
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Job at BAT Nigeria for Chief Security Officer - External Operations

BAT is recruiting for an experienced Chief Security Officer - External Operations.
Candidate must possess a Degree in the Humanities, Social Sciences or Arts; Exhibit a high level of initiative, confidentiality & commitment and a high level of decision making, objectivity, creativity & Integrity.
Excellent Interpersonal & leadership skills are also required plus good IT knowledge/skills to generate and run reports and an ability to drive will be an advantage.
Due to the peculiar nature of the Security function, it is imperative that the jobholder should be able to adapt to changes when necessary.
Accountabilities
Conduct periodic security review of all BATN residences and external locations in order to determine the adequacy (or otherwise) of existing security measures in place.
Carry out regular compliance visits to all BATN residences and outstations in order to ensure that existing security policies and procedures are in line with BAT best practice with respect to residential security (or as the case maybe).
Ensure high level of performance on the part of contract security guards and the Security Escort Teams stationed in the residences.
Ensure that all resources provided for security operations in the residences and outstations are effectively managed and utilised.
Ensure that security systems in place in the residences and outstations are in good working conditions.
Monthly collation and assessment of intelligence data with respect to crime incidents in Lagos. Collated intelligence data will be forwarded to Security Manager for review.
Write detailed security reports based on current security situation and potential threats to BATN personnel, assets, information and business operations.
Deadline is 17th April 2009.
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Job at Meridian Technologies Ltd: Centre Manager (Victoria Island)

Meridian Technologies Ltd. is a mega IT Training, Certification, Testing, Networking and Security Solutions Company based in Lagos.

It represents Aptech Computer Education in Lagos and is an authorized Oracle University partner, a Cisco Networking Academy, Microsoft partner, CompTIA member and has authorized Prometric and Vue Testing Centres. Meridian Technologies also offers Networking and Security Solutions product ENPAQ.

Meridian Technologies has set up a state of the art Training/Certification/Testing Centre and its Networking/Security Solutions Sales office in Victoria Island, Lagos. The Company requires to fill the following position: CENTRE MANAGER – Ref : CM-01

Candidates should be around 35 years of age and possess B.Sc/M.Sc in Computer Science/Computer Engineering with NYSC discharged certificate. A possession of MBA will be an added advantage. An excellent understanding of the various IT technologies is a key requirement.

Candidates should have 5-10 years of experience in the IT training industry in the Lagos market, three of which must be at the management level. Such candidates must be able to work under pressure and deliver on set performance targets.

Key responsibilities will include the following :

Developing marketing and sales plans for various courses and target segments – separately for retail and corporate customers
Developing an annual budget for student enrolments, corporate accounts, revenue, expenses and profit
Achieving the monthly budgets for all set objectives
Exploring the target markets with a view to identifying and pursuing opportunities relating to IT training and certifications.
Territory planning and assignment
Manpower planning, staff training, setting objectives for team members and leading the team to deliver as per set budgets.
Effective planning and management of course schedules and delivery.
Ensuring the attainment of quality standards and 100% customer satisfaction at all times.
Developing business plans and managing the process for gathering market data and information.
Actively participating in and galvanizing thought leadership activities especially as related to the centre’s business.
Maintaining up to date industry knowledge with a view to maintain a strategic edge of the centre.
Continuously generating new business ideas and assessing their viability.
Initiating concepts to promote market awareness and generate sales.
Submitting performance reports to the Management for review.
Overseeing the finance, budget, HR and general administration of the centre.
Optimum utilization of resources and costs optimisation
Candidates must be self-motivated, dynamic, technically oriented, possess excellent communication and presentation skills and be willing to work flexibly.

The position offers a challenge of working with international IT brands and offers a competitive salary package, car, performance bonus, continuous training and an exciting long term career.

As the position is based at LAGOS, only candidates residing in Lagos should apply.

Candidates who meet the above requirements and wish to develop a long-term career need only apply.

Interested candidates should apply with their CV, a passport photograph and current salary with the code CM-01 in the subject line of your e-mail to : career@meridian-nigeria.com

Job for a Workshop Manager: Major Logistics Company (Nigeria)

Adexen is recruiting for its client - a well-established company in the logistic sector. They are looking for a Workshop Manager to join their office in Nigeria.
The workshop manager will be in charge of managing the yard. The maintenance of a fleet of heavy vehicles and different mechanical equipments.
Responsibilities
Full supervision of the operation and maintenance
Checking that equipments and tools are properly maintained and inspected.
Managing the yard, the workshop and delivering the required equipment in a timely manner.
Planning the department’s resources based on the site work requirements.Develops and maintains a comprehensive preventive maintenance program for the company’s fleet.
Responsible for day to day activities of the maintenance and repair workshop and signs off on all maintenance and repair jobs
Allocates resources with a view to achieving cost effective and efficient fleet maintenance operations
Qualifications & Experience
University Engineering degree, preferably Mechanical eng. or demonstrated sound technical knowledge through experience.
Minimum 5 years experience in the maintenance and operation of mechanical equipments and trucks.
Experience in Africa is a plus.
A Driving License is a must.
Fluent in English (writing & speaking).
Computer Literate.
Has strong communication skills and professional appearance.
The ability to communicate on all levels.
Excellent leadership, motivational and presentation skills.
If your experience, personal characteristics and qualifications meet the position specifications and your personal objectives are to seek such a challenge, then we would like to hear from you with details of your current earnings, up to date CV and explanation as to why your achievements to date fit you for consideration.
Please send us your salary expectations, your english resume and application form in Word format and indicate the job reference NGA0234 to : adexen-89548@talentprofiler.com

Job at BUA Sugar Refinery: Senior HR & Administration Manager

BUA Sugar Refinery Ltd is a major sugar refinery, with a factory that has the capacity of producing 1-million tonnes of sugar per annum. It supplies high quality sugar to industrial users as well as refined sugar for domestic users.
BUA Sugar Refinery Ltd requires the services of an experienced, result oriented Senior Human Resources & Administration Manager, who is expected to report directly to the Managing Director of BUA Sugar Refinery Ltd.
Job Description:
Act as business partner to the management team and provide advices on HR matters
Formulate and support the implementation of HR policies and strategy, organization design and development.
Recruitments and selection for the group
Drive human capital development and capability programs
Drive staff performance and engagement programs
Lead supporting team to provide office administration services in an efficient and orderly manner.
The successful candidate should have:
A Bachelor’s degree in any of the social science related disciplines
Preferably a member of CIPM or any other recognized human resources association.
A master’s degree, preferably an MBA is compulsory for this position.
3 years of progressive human resources experience in a recognized consulting firm.
4-6 years of progressive HR & Administration work experience at a senior managerial level in a recognized preferably, international type company
Must be able to communicate and collaborate with people at all levels and interact with a diverse group of individuals and personalities
Experienced in compensation survey, strong experience in initiating and implementing all areas of HR including recruitments, job evaluations, appraisals, compensation packages, training etc.
Well versed with the employment ordinance, tax issues and related legislation.
Must be able to work effectively and efficiently in an environment that requires restructuring.
Strong verbal and written communication skills, including the ability to write reports and present information to a variety of audiences, including executive management.
Interested applicants should forward their resume before April 21, 2009 to nche_777@yahoo.co.uk. Only suitable candidates will be contacted.